FAQ

Our items are made to order with meticulous care, it will take us from 1 to 2 weeks to be crafted before shipping. Please mind that delivery dates vary.

We appreciate your patience and promise that the wait will be well worth it.

At Berry Party Goods, we take great pride in our handmade products. Each cart is meticulously crafted with attention to detail to ensure that you receive a high-quality product. Please be aware that being a handmade product, minor manufacturing imperfections or cosmetic blemishes may be present.

If you changed your mind, you can return the cart within 7 days of delivery in its original package. Please be aware that you will be responsible for shipping costs.

RETURN EXCEPTION: DAMAGE

While we make every effort to package and protect your order for a safe journey, we understand that sometimes, shipping carriers may not handle packages as gently as we would like and damage may occur.

We want to assure you that our commitment to your satisfaction is our priority. If you happen to receive any part of your popsicle cart damaged, we will send you the replacement at no cost to you.

Please provide pictures of box from inside and outside as well as pictures of damaged parts.

Simply contact us at our email berrypopsiclecarts@gmail.com, and we will guide you through the exchange process.